Privacy Policy

GoSetter is operated by Mighty Results LLC, a Delaware limited liability company with a registered address at 8 The Green, Dover, DE 19901, United States. This Privacy Policy explains what data we process, why, and the choices you have.

For privacy questions or requests, contact us at [email protected].

GoSetter serves businesses (we call them "operators," for example agencies, coaches, and service businesses). Our role depends on the data:

• Account data. For the operator's own account information, we act as the data controller.
• End-lead data. For the data of the leads and contacts that flow through the service, we act as a processor on the operator's behalf. The operator is the controller of that data and is responsible for having a lawful basis and any required consent to process it.

In other words, when GoSetter handles a lead's conversation, we are following the operator's instructions, not deciding on our own how that lead's data is used.

We process two main categories of data:

• Account data: operator email, role, and tenant/agency information used to create and manage accounts, sub-accounts, and access.
• End-lead conversation data: the data flowing through GoHighLevel for your leads, including names, phone numbers, email addresses, message content, voice notes, and any images leads send, along with lead stage and tags, and AI usage metering used for reporting and billing.

We use the data above to:

• Deliver the service and generate qualified, on-brand replies to leads.
• Book calls on the operator's or client's calendar and keep CRM records in sync.
• Provide support, operate billing, and meter AI usage.
• Maintain security, prevent abuse, and improve product reliability through aggregate analytics.

We do not sell personal data, and we do not use end-leads' conversation content to train our own models.

We rely on the following providers to run GoSetter. Each processes data only as needed for its purpose:

• Paddle: payments and Merchant of Record for all orders.
• GoHighLevel: CRM and messaging where conversations take place.
• Anthropic: AI inference to generate text replies (operators may use their own API keys).
• OpenAI: AI inference and embeddings (operators may use their own API keys).
• ElevenLabs: voice synthesis for optional voice replies.
• Supabase: database and hosting (PostgreSQL).
• Railway: application hosting.
• Cloudflare R2 / AWS S3: storage for media such as voice notes and images.
• Slack: operator notifications and handoff alerts.

To generate replies, relevant conversation content is sent to AI providers (Anthropic and OpenAI). When an operator supplies their own API keys, that usage runs on the operator's own provider accounts under those providers' terms. When voice replies are enabled, text is sent to ElevenLabs for voice synthesis.

Replies are grounded in the operator's own knowledge base, and operators control guardrails, human handoff, and on/off settings. At a high level, our AI providers process the content we send only to return a result and under their own data-handling commitments; we encourage operators to review those providers' policies.

Media such as voice notes and images is automatically deleted after the configured retention window. Operators control their own data and can request export or deletion. Data is hosted in the United States.

We apply industry-standard safeguards, including encryption in transit, access controls, and row-level security (RLS) to keep each operator's data isolated.

[review with counsel: confirm retention periods and any data-processing addendum (DPA) language]

Depending on your location, you may have rights to access, correct, delete, or port your personal data, or to object to or restrict certain processing.

Because operators are the controllers of their leads' data, end-leads should contact the operator they interacted with first. Operators and other users can reach us at [email protected] to exercise their rights, and we will respond in line with applicable law.

GoSetter is operated from the United States, and data is processed there. If you access the service from outside the US, you understand your data will be processed in the US.

Our marketing site at gosetter.ai may use a small number of cookies or similar technologies for basic functionality and analytics. GoSetter is a B2B service that is not directed to consumers or to anyone under 18, and we do not knowingly collect data from children.

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date above. For questions, contact [email protected]. See also our Terms of Service.